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Delivery time for Christmas

To ensure delivery on or before 12/23:

For regular shipping:

  • For orders to California, Oregon, Nevada, Arizona, and Washington, please place your order by 1 PM on Dec 21 Pacific Time. 
  • For orders to the rest of states in the United States and Canada, please place your order by 1 PM on Dec 20 Pacific Time. 

$35 1-day Express delivery option to the US or Canada

  • Please place your order by 1 PM on Dec 21 Pacific Time.

International orders:

  • For orders within the Canada/Mexico/UK/France/Germany/Italy/Spain, please place your order on the corresponding Amazon country sites for guaranteed delivery time by Amazon
  • For orders to the rest of the world, we cannot guarantee delivery time due to customs clearance and potential unforeseen problems which can take 7-15 days. Please order as soon as possible.

Holiday season return policy

Free returns/exchanges for Nov. and Dec. purchases until Jan. 5 or within 30 days of receipt (whichever is later)

Email support at petoi.com if you have any questions.

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