To ensure delivery on or before 12/23:
For regular shipping:
- For orders to California, Oregon, Nevada, Arizona, and Washington, please place your order by 1 PM on Dec 21 Pacific Time.
- For orders to the rest of states in the United States and Canada, please place your order by 1 PM on Dec 20 Pacific Time.
$35 1-day Express delivery option to the US or Canada
- Please place your order by 1 PM on Dec 21 Pacific Time.
- For orders within the Canada/Mexico/UK/France/Germany/Italy/Spain, please place your order on the corresponding Amazon country sites for guaranteed delivery time by Amazon
- For orders to the rest of the world, we cannot guarantee delivery time due to customs clearance and potential unforeseen problems which can take 7-15 days. Please order as soon as possible.
Holiday season return policy
Free returns/exchanges for Nov. and Dec. purchases until Jan. 5 or within 30 days of receipt (whichever is later)
Email support at petoi.com if you have any questions.